Terms and Conditions

1. Website purpose

tsadove.com presents information about private yacht journeys and related service options in Canada. The website allows visitors to review example routes, starting prices, inclusions and day plans, and to submit an inquiry for further information.

The content is intended to help visitors understand the type of service being presented before they provide personal information. The website does not operate as an instant online checkout or automated booking confirmation system.

Use of the website is subject to these Terms and Conditions as they relate to browsing, submitting an inquiry and relying on the information presented here. A confirmed voyage may be subject to separate service-specific terms supplied before a customer makes a commitment.

2. Company information

The company information supplied for this website is European Tour Operators, 149 Tottenham Court Road, London. The supplied VAT ID is GB 562157936, the registration date is 2017-09-21, the director is Mathis White, the supplied telephone number is +16137014271, and the supplied email address is [email protected].

No registration number was supplied for the website brief, so these Terms do not create or display one. Caelvora is the brand name used in the website interface and does not replace the supplied company particulars.

3. Relationship between website information and a final service agreement

The website describes representative voyage concepts, service components and starting prices. It is designed to support an inquiry, not to replace the terms that would be required for a specific confirmed service.

If an inquiry proceeds, the customer should receive the relevant final details before committing to the service. Those details may include the agreed date, route scope, guest count, final price, payment arrangements, cancellation or change terms and other conditions applicable to the particular voyage.

Where there is a difference between general website information and a later written service proposal accepted by the parties, the specific accepted documentation should be reviewed to determine the terms that govern that booking.

4. Service descriptions

The voyage pages describe the Vancouver Island Signature Voyage, Whistler Coast & Fjords Escape and Pacific Grand Voyage. Descriptions include route concepts, example timings, guest limits, service inclusions and starting prices. These descriptions are planning information and are not a guarantee that every stop, time or condition will be identical on a particular day.

Marine travel is affected by weather, sea conditions, navigational considerations, marina access, operational requirements and other circumstances. A captain may need to adjust the route, timing, anchorage or shore-stop sequence when reasonably required for safe and practical operation.

Words such as “selected,” “optional,” “planned,” “can be arranged” or similar wording indicate that the relevant element depends on the chosen voyage, availability, conditions or the final service arrangement. Visitors should not assume that an optional feature is included unless it is confirmed for their booking.

5. Starting prices

The website presents starting prices of C$7,900 per yacht for the Vancouver Island Signature Voyage, C$6,900 per yacht for the Whistler Coast & Fjords Escape and C$9,900 per yacht for the Pacific Grand Voyage. These figures are starting prices supplied for the listed service concepts.

The final price for a particular request can depend on the selected arrangements, date, group requirements, transfers, dining choices, route scope and other operational details. A final price should be provided separately before any commitment is made.

A starting price should not be interpreted as a guaranteed quote for every date or configuration. The website does not calculate taxes, extras or individualized charges because no final checkout or quotation engine is built into the site.

6. Inquiry process

A visitor may submit a form containing name, email address, telephone number, preferred voyage, preferred contact time and optional notes. The purpose of the form is to request information and begin planning. The form action leads to a confirmation page indicating that the inquiry was received by the website flow.

Submission of the form does not mean that a yacht is reserved, that a particular date is available, or that the visitor has accepted a paid service. Any later booking process should clearly identify the service, price and applicable terms before acceptance.

Visitors should provide contact information that allows the inquiry to be answered and should review the information they submit for obvious errors. An inquiry may need follow-up questions before a suitable service proposal can be prepared.

7. Availability and route feasibility

Availability is not represented as real-time on this website. A requested date, route, guest count or shore stop may be unavailable or may need adjustment. Visitors should rely on the separate service response for current availability.

Scenic stops and shore experiences described on the site are subject to local access, timing and operating conditions. Where the voyage page uses words such as “optional” or “selected,” those terms indicate that the item is not an automatic fixed element of every departure.

No route should be treated as guaranteed until the operational details have been confirmed. The final plan may require reasonable changes before departure or during the voyage when circumstances affecting safe and practical operation arise.

8. Weather, marine conditions and operational changes

Yacht travel takes place in a changing marine environment. Weather, visibility, sea state, harbour conditions, navigational restrictions, local authority requirements and other factors can influence the practical operation of a voyage.

The website does not promise that a particular anchorage, shore stop or sequence can be achieved under every condition. Where a route needs to be adjusted, the applicable service terms and communication with the customer should govern how that change is handled.

Safety-related decisions made by the captain or crew should not be interpreted as a failure to follow an illustrative website itinerary when the change is reasonably connected to safe navigation or operational requirements.

9. Guest information

Visitors should provide accurate contact and group information when making an inquiry. Information that affects service planning should be communicated before terms are finalized. The standard website form does not request sensitive medical, identity or payment information.

If operationally necessary information is requested at a later stage, the reason for that request and the relevant handling terms should be explained at that time.

Guests should also review the final service information they receive and raise questions before accepting a booking if a route, inclusion, timing or other aspect is important to their decision.

10. Onboard service

The listed inclusions describe the general service components for each voyage, such as private yacht use, captain and crew, hosting, onboard dining or refreshments, itinerary planning and concierge coordination. The exact configuration can depend on the selected voyage and final service proposal.

Ground transfer is described as an option or inclusion only where stated in the relevant voyage content. The website does not create a separate transportation contract or identify a transfer provider.

Menus, timing and onboard arrangements may require advance coordination. A website description should therefore be treated as an overview until the specific arrangements for the customer's requested voyage are confirmed.

11. Dining, preferences and special requests

The voyage descriptions refer to chef-prepared or private onboard dining as part of the relevant service concept. Visitors can raise dining preferences in an inquiry, but the website does not state that every requested menu, ingredient or special arrangement can be provided.

Any important requirement should be discussed before the service is finalized. Additional requests can affect planning, availability or the final price and should be confirmed as part of the specific service proposal rather than assumed from a general website description.

12. No online payment

This website package does not contain an online payment form, payment processor or stored-card function. Visitors should not enter payment card details in the general message field.

If payment functionality is added later, the website terms and privacy information should be updated to identify the relevant process before it is offered to users.

The absence of online payment functionality also means that submission of the inquiry form cannot by itself constitute payment, a deposit or confirmation of a commercial transaction.

13. Cancellations, refunds and changes

No cancellation fee schedule, refund period or payment policy was supplied for this website. Accordingly, this page does not invent one. Any cancellation, rescheduling, refund or change terms applicable to a future booking should be provided with the final service terms before the customer makes a commitment.

Where mandatory consumer protection rules apply, those rules remain relevant regardless of contractual wording. Visitors should review the specific terms supplied for their transaction.

A general statement on this website should not be used to infer a cancellation entitlement or fee that has not been stated for the actual booking. The specific transaction terms should identify the applicable process.

14. Communications

The telephone number supplied for the website is +16137014271 and the supplied email address is [email protected]. The website also includes an inquiry form that collects the contact details entered by the visitor. The published telephone number and email address are displayed as plain text rather than clickable contact links.

Visitors should keep a copy of any final service terms, quotation or confirmation they receive outside the general website pages. Important changes to a proposed voyage should be confirmed through the communication channel used for the service arrangement.

15. Website accuracy

Reasonable efforts should be made to keep route descriptions, starting prices and company information current. However, service information can change. The website should not be relied upon as confirmation of current availability or as a substitute for the final service proposal.

If an obvious error is identified in a published price, route detail or schedule, it should be corrected and clarified before a booking is accepted.

Photographs and visual layouts are intended to illustrate the travel theme and presentation of the service. They should not be used to promise a specific yacht, exact view, weather condition or destination feature unless that point is separately confirmed for the booking.

16. Acceptable use

Visitors may use the website to review service information and make genuine inquiries. They should not attempt to interfere with the site, submit malicious code, impersonate another person, overload forms or use the website in a way that violates applicable law or the rights of others.

Automated misuse, unauthorized security testing and attempts to disrupt website operation are not permitted. A visitor should not use the inquiry form to transmit unlawful, abusive or unrelated material.

17. Intellectual property and site content

The website design, written presentation and brand elements are intended for use with this project. Photographs are expected to be supplied separately by the site owner, as the project package intentionally does not include third-party travel photography.

Before publishing photographs or other media, the operator should ensure that it has the rights required to use them and that the media accurately represents the promoted service.

Website content may be viewed for the ordinary purpose of evaluating the service. These Terms do not grant a visitor ownership of the brand presentation, written content, layout or media displayed on the site.

18. Third-party services and links

The current package primarily links between pages within tsadove.com. If third-party services, maps, payment systems, transport providers or booking tools are introduced later, they may operate under their own terms and privacy practices.

The operator should identify material third-party involvement at the appropriate point in the customer journey. The presence of a third-party tool should not be taken to mean that the website guarantees the availability or performance of that third-party service.

19. Liability and mandatory rights

Nothing on this page is intended to exclude a responsibility or consumer right that cannot lawfully be excluded. The allocation of responsibility for an actual voyage should be set out in the final service terms that apply to that booking.

The website itself is an information and inquiry interface. Specific marine operation terms, passenger obligations and provider responsibilities should be reviewed in the booking documentation before the service takes place.

Any limitation or allocation of risk that applies to an actual voyage should be communicated in the applicable service agreement rather than inferred from a general description on this website.

20. Events outside reasonable control

Marine and travel services can be affected by events outside the reasonable control of the parties, including severe weather, transportation disruption, harbour restrictions or other operational events. This website does not establish a specific force-majeure remedy because no booking policy of that kind was supplied.

If such an event affects a confirmed service, the rights and obligations of the parties should be determined under the specific booking terms and any mandatory law that applies to the transaction.

21. Applicable law

The website is directed to visitors in Canada, while the supplied company address is in London. The law applicable to a particular service relationship can depend on the parties, the booking terms, the departure location and mandatory consumer or maritime rules.

Because no governing-law clause was supplied, this website does not invent a specific province, court or exclusive jurisdiction. A final agreement may contain a governing-law provision appropriate to the actual transaction.

22. Severability and interpretation

If a provision in these general website Terms is found not to apply in a particular situation, that does not necessarily affect the remaining provisions. Mandatory rights and rules take priority where they cannot lawfully be changed by agreement.

Section headings are provided to make the document easier to navigate. They do not limit the ordinary meaning of the text under each heading.

23. Changes to these Terms

These Terms may be updated when the website functions or service process changes. Material changes should be reflected in the update date above.

Terms that apply to a specific confirmed service should be supplied separately and should not be replaced retroactively by a general website update. Visitors should review the current website version when making a new inquiry.